MEASURING OUR QUALITY
At Yeditepe University Hospital Healthcare Institutions we are proud of our total commitment to
- Adopting and sharing the approach of total quality management;
- Increasing the quality of life by offering the best diagnosis and treatment services for our patients;
- Valuing patient safety and satisfaction as a priority.
- Ensuring patients’ and their families’ full participation in the diagnosis and treatment process;
- Adopting a team approach and keeping the corporate spirit alive.
- Developing a qualified workforce by increasing the knowledge, skills and abilities of employees and ensuring that they become devoted health professionals.
- Contributing to the development of medical science by continuously improving the services rendered.
- Acting as a reference hospital that offers diagnosis and treatment services at international standards.
By defining service quality, patient care and patient safety as the Group’s top priority, Yeditepe University Hospital Healthcare certification and was the first and only medical education center in Turkey to be accredited by Joint Commission International (JCI), recognized worldwide as the “Gold Seal” in patient care and safety.
Yeditepe University Hospital was awarded the TS ISO / IEC 27001 Information Security Management System quality certificate as a health institution that produces its own Hospital Operating System software on 1 July 2016.
Our other quality certificates as Yeditepe University Hospital:
- ISO 15189 Medical Laboratories Acrreditation (Tissue Typing Laboratory and Genetics Laboratory)
- TS ISO / IEC 15504 Spice
- Ministry of Health Quality Standarts of Hospital Services (98,6 point)
In addition, Yeditepe Dental Hospital is the first and only JCI accredited hospital, in addition to our ISO-9001 international standards certifications.
DEDICATED TO UPHOLDING OUR REPUTATION
Our reputation has been built on both the exceptional levels of our medical expertise and devotion to our patients’ comfort and wellbeing since our foundation in 2005. We focus on combining the warmth of individual patient care with internationally acclaimed medical, surgical and technical expertise delivered by the highest caliber specialists and staff.
Yeditepe University Hospital Healthcare Institutions’ enviable nurse-to-patient ratio ensures we can provide personal, responsive care at all times. Whether you are a day care patient, an inpatient or a visitor, you can be confident that our sensitive and approachable staff will treat you with respect, consideration and offer advice or reassurance.
Whether you live in Istanbul, across Turkey or around world, specialists at Yeditepe University Healthcare Institutions are available to review your medical records and provide an expert opinion on your diagnosis or treatment plan -without the need for an in- person visit.
Yeditepe University Healthcare Institutions collaborates with digital platforms via tele-medicine, to offer remote second opinions from Yeditepe University Healthcare Institutions in virtually every medical specialty. Having a second opinion can reassure you about a challenging diagnosis, or help you and your doctor plan the most appropriate course of treatment.
To have a medical second opinion:
Making an appointmet at Yeditepe University Healthcare Institutions couldn't be easier, wheter you use your private medical insurance, pay for your own treatment ora re funded by third party.
As one of the region's leading independent private hospitals, we offer appointments with World class specialist and experts.
As an international patient, you will be you will be offered comprehensive service in the language of your choice right from your initial enquiry, through your medical treatment and, if necessary, help in liaising with your doctor in your home country upon your return home.
To have a medical second opinion: